Refund Policy
Last Updated: May 10, 2026
All products sold by Jovial Games are digital downloads.
Due to the nature of digital products, all sales are generally final and non-refundable once the files have been downloaded or accessed.
However, refunds may be considered under the following circumstances:
- Duplicate purchases
- Corrupted or inaccessible files
- Major technical issues that cannot be resolved
If you experience any issues with your purchase, please contact us at:
We aim to respond within 3–5 business days.
Jovial Games reserves the right to refuse refund requests in cases of abuse, misuse, or violation of our Terms of Service.